Shipping & Returns
Making & Delivery Time
Each Limit Latex item is handmade to order. We try to dispatch everything as quickly as possible. See current making time for webshop orders and bespoke latex pieces at the top of the website.
Please note: the making time will start after we've received all correct measurements.
Ordering with Pre-existing Pattern
When you want to make an order for an item that can be made with a pre-existing pattern (from Fantastic Rubber), please contact me over email beforehand. That way we can make sure you will be able to get the appropriate discount.
Shipping
Your latex will be beautifully wrapped in tissue paper and packaged discretely for posting.
We strive to provide shipping options worldwide. If you don't see your country listed during checkout, please don't hesitate to contact us at info@limitlatex.com. We're happy to assist you with shipping arrangements to your location.
We are located in the Netherlands and ship with DHL and FedEx. Once an order is shipped, you will receive a tracking number.
Once a package has been sent it is no longer our responsibility if the buyer was not home to receive the package and it is the buyer's responsibility to make sure that they retrieve their package from their local Post office. If a package is sent back to our shop it is the buyer's responsibility to pay the shipping again to resend.
Express Shipping
If you place an order that you want to receive quickly a rush fee may be applied. This will be discussed with you during the order process.
Taxes & Duties
All shipments outside the EU may be subject to import duties and taxes, these will apply once the shipment reaches your designated country. You will need to take responsibility for any taxes and duties that may apply. Please contact your relevant authority for more information on the rates.
Returns & Refunds
Returns/refunds are not accepted, as every order is made to measure. But if you are having problems with your order, please message us using the contact form or send an email to info@limitlatex.com, and we'd be happy to work something out for you!
Business Info
Limit Latex
+31644659440
KVK 91414768
Zonnebaan 12C, Utrecht, the Netherlands
Working Hours: MON - FRI, 10AM - 5:30PM
